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Question

Subject: Hours of Work

A company operates a call center that provides 24-hour customer support. Employees are assigned different shifts based on business demands. One employee, Mark, has been consistently assigned to the night shift for the past two years. Recently, Mark has raised concerns about his working hours and the applicability of certain labor laws.

Based on the provisions of the Labor Code (Art. 86) and the Omnibus Rules Implementing the Labor Code, Book III, Rule II, sections 1-6, answer the following questions:

1. What is the definition of the night shift according to the Labor Code and its implementing rules?
2. What are the allowed hours of work for employees on the night shift?
3. Are night shift employees entitled to any additional compensation or benefits?
4. Does the law allow for any exceptions to the normal hours of work for night shift employees?

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Answer